Upload a PDF or image receipt

Upload a file

1. Open the Add receipt screen (the Scan button, Scan receipt on the dashboard, or Scan or Upload on a trip or on Receipts).
2. Tap Upload Files.
3. Pick one file, or select several at once.
4. Review the details and tap Approve. With several files, each one opens in turn ("Review receipt 2 of 5") until they're all done. See Review, approve, or reject a receipt.

What you can upload

• PDF documents, and JPG, PNG, WebP, and HEIC images.
• Pick several files at once to upload them together — you review each one in turn.
• PDFs can be up to 4 MB. They're uploaded as they are, so a bigger PDF has to be made smaller first — or take a screenshot or photo of the receipt instead.
• Photos are resized automatically before upload, so normal phone photos always fit. Images over 25 MB are refused before resizing.
• HEIC and WebP photos are converted to JPEG as they upload. If one can't be converted, it isn't saved — upload it as a JPEG or PNG instead (on iPhone, a screenshot of it works).

PDFs

• CrewRoo reads the text in the PDF to fill in the details. A scanned PDF that's only a picture (no selectable text), or one whose text can't be read, is read from an image of its first page instead.
• The first page is used as the preview. When you send an invoice, every page of the original PDF is included in the receipts attachment.

Error messages

• "Unsupported file type" — use one of the formats above.
• "This photo couldn't be converted. Upload it as a JPEG or PNG — on iPhone, a screenshot of it works." — save or screenshot it as a JPEG or PNG and upload that.
• "This PDF is too large" — the PDF is over 4 MB. Take a screenshot or photo of the receipt instead.
• "This photo is too large even after resizing" or "This image is too large" — take a new photo with your phone's camera instead.
• "Too many requests" — you've uploaded more than 10 receipts in a minute. Wait a moment and try again.