Your profile holds the details that appear at the top of your invoices.
Edit it
- Open Profile (account menu on phones, sidebar on a computer).
- On the Personal Information tab (Personal on phones), tap Edit Profile.
- Change your First Name, Last Name, Company Name, Phone, Street Address, City, State, or ZIP / Postal Code.
- Tap Save Changes.
On this screen, the phone, street address, city, state, and ZIP or postal code are required, and a name or company name is needed. Phone numbers use the (555) 123-4567 format; a number pasted with +1 in front is formatted for you. State includes the Canadian provinces, and ZIP / Postal Code takes a US ZIP (12345 or 12345-6789) or a Canadian postal code (K1A 0B1).
Your email address is shown but can't be changed here — use Change Email in the Account Security card. See Change your email or password.
The other tabs
- Banking Information (Banking on phones) — payment details for the optional payment info sheet. See Payment details and the payment info sheet.
- Documents — your W-9 and W-4. See W-9 and W-4 documents.
Further down the Personal Information tab you'll also find AI Receipt Reading (turn AI on or off — see How AI reads your receipts), your Subscription, and the Danger Zone for deleting your account.
Still need help?
Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@crewroo.com.
