Change your email or password

Both are in the Account Security card on Profile → Personal Information.

Change your email

1. Tap Change Email.
2. Enter your New Email Address and your Current Password, and tap Send Code. Your current address gets a notice that a change was requested.
3. We email an 8-digit code to the new address (subject: "Your CrewRoo email change code"). The email also has a button to confirm in your browser instead.
4. Enter the code in the Enter verification code window. It checks itself once all 8 digits are in.

You'll see "Email updated successfully." From then on, sign in with the new address. It's also the address CrewRoo uses everywhere else: client replies to your invoices go to it, it prints on your invoice PDF, BCC myself a copy sends there, and trial and account emails come to it.

The code expires after 1 hour — check your spam folder if it doesn't arrive. You can request an email change up to 3 times an hour.

If you see "Your current password is incorrect.", check it and try again. Forgot it? Sign out and use Forgot password? first.

Change your password

1. Tap Change Password.
2. Enter your Current Password, then a New Password (at least 8 characters), and type the new one again in Confirm New Password.
3. Tap Update Password. We email you a notice that it changed.

Forgot your password and can't sign in? See Sign in and reset your password.