Delete a draft
- Open the draft from Invoices (or use the trash icon in the list on a computer).
- Tap Delete, then Delete Invoice to confirm.
This can't be undone. Nothing was sent, so nothing is lost: its receipts stay in Receipts and the trip or expense report goes back to Active, so you can tap Create Invoice again.
Void a sent or paid invoice
Sent and paid invoices can't be deleted, so there's always a record of what you billed. Void one instead:
- Open the invoice and tap Void.
- Tap Void Invoice to confirm.
It stays on the Void tab, marked Void. Its receipts and mileage are freed and its trips go back to Active, so they can go on a new invoice.
Voiding doesn't unsend an email. If your client already has the invoice, let them know. To send a corrected one with the same number, use Revise instead. See Revise, void, or regenerate an invoice.
Still need help?
Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@crewroo.com.
