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Delete receipts

Delete one receipt or many at once, and what happens to the receipt file.
Help Center · Receipts

Deleting a receipt permanently removes the record and its file. It can't be undone. A receipt that's on an invoice can't be deleted — see below.

Delete one receipt

  1. Go to Receipts and tap the receipt.
  2. Tap Delete, then Delete Receipt to confirm.

Delete several at once

  1. On Receipts, tap Select.
  2. Tick the receipts, or tap Select All (N).
  3. Tap Delete (N), then confirm with Delete N Receipt(s).

You can delete up to 50 receipts at a time.

Just scanned the wrong thing?

On the review screen, tap Discard to throw it away.

Receipts already on an invoice

A receipt that's on a draft, sent, or paid invoice can't be deleted. Tapping Delete says "This receipt is billed on invoice …. Revise or delete that invoice first, then delete the receipt." with a View invoice button. Bulk delete refuses the same way if any selected receipt is on an invoice — leave those out.

Revise or void that invoice first (or delete it, if it's a draft), then delete the receipt. Receipts on a void invoice can be deleted. See Revise, void, or regenerate an invoice.

Deleting a trip, expense report, or invoice (or voiding an invoice) never deletes receipts — it just unlinks them.

Still need help?

Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@crewroo.com.