Deleting a receipt permanently removes the record and its file. It can't be undone. A receipt that's on an invoice can't be deleted — see below.
Delete one receipt
- Go to Receipts and tap the receipt.
- Tap Delete, then Delete Receipt to confirm.
Delete several at once
- On Receipts, tap Select.
- Tick the receipts, or tap Select All (N).
- Tap Delete (N), then confirm with Delete N Receipt(s).
You can delete up to 50 receipts at a time.
Just scanned the wrong thing?
On the review screen, tap Discard to throw it away.
Receipts already on an invoice
A receipt that's on a draft, sent, or paid invoice can't be deleted. Tapping Delete says "This receipt is billed on invoice …. Revise or delete that invoice first, then delete the receipt." with a View invoice button. Bulk delete refuses the same way if any selected receipt is on an invoice — leave those out.
Revise or void that invoice first (or delete it, if it's a draft), then delete the receipt. Receipts on a void invoice can be deleted. See Revise, void, or regenerate an invoice.
Deleting a trip, expense report, or invoice (or voiding an invoice) never deletes receipts — it just unlinks them.
Still need help?
Signed in? Open Support from the menu to submit a ticket, or sign in to ask the help assistant. You can also email support@crewroo.com.
